Customer Support
We stand behind every installation. Submit a warranty request or review coverage details for your window treatments.
Please fill out the form below and our team will review your claim within 2 business days.
Up to 5 files, 10 MB each, 100 MB total. JPG, PNG, HEIC, PDF, or MP4/MOV.
Click any warranty below to view coverage details.
Alta
Limited Lifetime Warranty on select products
Hunter Douglas
Limited Lifetime Warranty - covers defects in materials, components, and workmanship
Norman
Limited Lifetime Warranty on shutters and blinds
Texton
Limited Warranty - covers manufacturing defects
Horizons
Limited Lifetime Warranty on window coverings
Blinds Couture Company Warranty
Our in-house installation and craftsmanship guarantee
Roman Shades Care
Guidelines for maintaining your custom Roman shades
Exterior Warranty
Coverage for exterior-mounted window treatments
Room Darkening Shade Waiver
Important notice regarding light-gap expectations
Safety Disclaimer
Child and pet safety information for corded products
